Can my return be collected?

If your items are faulty and weigh over 2.5kg, we will arrange a free collection for these through DPD.

In order to arrange a collection we would require the following information:

  •         Collection address
  •         Collection date (and time if required)
  •         How many boxes are to be collected
  •         What we are to action once returned

If your items are not faulty but weigh over 2.5kg, we can still arrange a collection through DPD at the cost of £10.00.

If you require further assistance please contact us either via email at or by calling us on 0333 77 22 111.

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