If your items are faulty and weigh over 2.5kg, we will arrange a free collection for these through DPD.
In order to arrange a collection we would require the following information:
- Collection address
- Collection date (and time if required)
- How many boxes are to be collected
- What we are to action once returned
If your items are not faulty but weigh over 2.5kg, we can still arrange a collection through DPD at the cost of £10.00.
If you require further assistance please contact us either via email at firstname.lastname@example.org or by calling us on 0333 77 22 111.