If you would like to cancel your order, you would need to call us on 0333 77 22 111.
We advise that you do this as quickly as possible after placing the order, as once the order status goes into ‘Complete’ we can no longer cancel the order on our side and the process may take a little longer.
If this happens, we would contact the courier and ask them to send the parcel back to us. Once the parcel has arrived back into our Warehouse we would then issue you with a refund.
If you require any further assistance, please contact us either via email at firstname.lastname@example.org or by calling us on 0333 77 22 111.