How do I return an item?

If you'd like to return an item, please visit our returns page -

Your returns authorisation number is your order number; this should start with either 1400 or 2000.

Once you have filled in the returns form, this will be reviewed by the administration team.

Please allow 48 working hours for a response on the next steps to take.

If you need any further assistance with your return please contact us either via email at or by calling us on 0333 77 22 111.

Have more questions? Submit a request


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